The Center for International Mediators and Arbitrators (CIMA) provides comprehensive training and case management services in Labour Mediation and Arbitration, offering structured, impartial, and efficient pathways for resolving employment and industrial relations disputes across public and private sectors.

CIMA’s training is tailored for HR professionals, trade union representatives, legal practitioners, industrial relations officers, and public sector administrators. The curriculum covers key areas including collective bargaining disputes, wrongful termination claims, disciplinary hearings, wage and condition disagreements, union recognition, workplace discrimination, and compliance with international labour standards (e.g., ILO Conventions). It also integrates both statutory and contractual frameworks from local labour laws and global comparative practice.

The mediation component emphasizes collaborative problem-solving, voluntary settlement, and preserving long-term employment relationships, while the arbitration component trains participants to handle adversarial matters where binding decisions are required. The training includes practical simulations, procedural drafting, and guidance on navigating disputes before national labour commissions, industrial courts, or independent tribunals.

CIMA also offers Labour Dispute Case Management Services, ensuring the timely appointment of skilled mediators and arbitrators, coordination of proceedings, and post-award guidance where necessary. These services are particularly valuable in high-stakes disputes that may affect industrial harmony or involve state-owned enterprises, multinational employers, or cross-border employment arrangements.

In an era of evolving workplace dynamics—including remote work, gig economy models, and AI-driven workforce changes—CIMA remains at the forefront of supporting peaceful, lawful, and dignified resolution of labour-related disputes through trusted ADR mechanisms